Privacy Policy

At Recurbate (“we,” “our,” or “us”), your privacy matters. This policy explains, in plain language, how we handle personal information collected through our website recurbate.co.uk, by phone or email, and during your use of our services across the United States.

Health information comes first. When we provide clinical services, your protected health information (PHI) is handled in accordance with HIPAA and applicable state laws. This policy describes our website and general privacy practices. If you receive care, you may also receive HIPAA notices from your clinician or practice location that describe additional privacy rights and protections.

Scope

This policy covers visitors to our website, people who contact us for information or appointments, and patients using our online tools. It applies to information we collect directly from you, automatically through our site, and from trusted partners as needed to deliver services.

Information We Collect

Information you provide

  • Contact details such as name, email, phone, and mailing address
  • Service preferences, appointment requests, and messages you send us
  • Insurance, payment, or basic eligibility information shared to verify coverage
  • Health details you choose to share when asking for care or guidance

Information collected automatically

  • Device and browser data, general location, pages viewed, and time on site
  • Cookies and similar technologies used for essential site functions and analytics

Information from trusted partners

  • Insurance eligibility and benefits confirmation
  • Referrals and care coordination information when required

How We Use Your Information

  • Respond to inquiries, schedule visits, and coordinate care
  • Support clinical services and secure communications
  • Process payments and insurance claims where applicable
  • Improve our website and service quality
  • Comply with legal and regulatory requirements

When We Share Information

  • Care providers and partners: to deliver requested services
  • Insurance and billing partners: to verify and process claims
  • Service providers: hosting, analytics, and support tools
  • Legal requirements: when required by law

We do not sell personal information. We do not share PHI for advertising.

Your Choices and Rights

  • Access or correct your information
  • Request deletion of non-essential data
  • Opt out of non-essential emails
  • Control cookies through browser settings

To make a request, email info.recurbate@gmail.com or call +1 (929) 431-14200.

Cookies and Similar Technologies

We use essential cookies for site operation and analytics cookies to improve performance. Blocking cookies may affect functionality.

Data Security

  • Encryption and secure data handling
  • Access controls and staff training
  • Vendor security reviews
  • Ongoing monitoring

Policy Updates

We may update this policy from time to time. Updates will be posted on this page.

Contact Us

Recurbate
1158 Broadway, 3rd Fl #1021, New York, NY 10001, USA
Email: info.recurbate@gmail.com
Phone: +1 (929) 431-14200